3647 Wheeler Line
Tilbury, ON N0P 2L0
p. (519) 682-0008
f. (519) 682-1429
If you are unsure that we can do something please don’t hesitate to call us at (519) 628-0008 (Tilbury) or (519) 355-0009 (Chatham) . If it is on, or a part of your vehicle, we can do it!
We will take care of your worries
Your peace of mind is our priority. One of our knowledgeable and friendly associates will meet with you to discuss your accident, collect your insurance information and answer any questions you may have regarding our repair process.
We will take care of the details
Our expert repair specialists will disassemble your vehicle so that we can accurately identify both internal and external damage. Using our extensive blueprinting process, we will create a living work order on your vehicle and a detailed repair plan, including a cost breakdown for you and your insurance company.
A target return date for your vehicle will be provided to you and we will communicate with you if any delays occur.
We will take care of your vehicle
We care about the small details and provide impeccable repair standards, according to our CARSTAR Quality Systems (CQS). Our certified repair technicians will repair your vehicle on time and on budget. We ensure that quality control measures are in place throughout the repair process, not just at the end, to guarantee that no details are overlooked.
You will be kept informed regarding the status of your vehicle. Prior to your vehicle return date, you will be contacted to discuss rental car procedures, payment options, pick up times and more.
We will make your accident unhappen
When your vehicle is ready, we will conduct a final inspection, followed by a walk-through with you detailing the repairs done on your vehicle. You will receive your warranty forms (if applicable) and your insurance company and/or CARSTAR may contact you to ensure your experience was a pleasant one.
CARSTAR offers the high-quality repairs and customer satisfaction in the auto body repair industry. Our CARSTAR shops take pride in offering a clean, inviting environment and feature state-of-the-art unibody and frame repair equipment, expert color matching, towing assistance, vehicle pick-up and delivery and a nationwide warranty for most repairs.
Our certified technicians are trained to work on all makes and models and participate in ongoing education programs on the latest vehicle technologies and materials.
Those minor dents and dings from shopping carts, other vehicles, errant baseballs and hail storms are irritating and unsightly, but often aren’t worth repairing when you have a high insurance deductible. But a process called paintless dent repair can provide a cost-effective solution for removing these dents and dings. Not all paintless dent repair facilities are the same, so make sure you’re taking your vehicle to a licensed, well-known body shop like CARSTAR for this service.
Has your vehicle been damaged by falling trees, debris, wind, water, hail, sleet or snow? CARSTAR stores are here to help when Mother Nature strikes. We provide 24/7 assistance to get your repair processed when storms hit.
From hail damage repair to minor fender benders to restoring a vehicle after a major snowstorm, we focus everything we do on making your vehicle repair experience as painless as possible.
Want to give your vehicle a fresh look? CARSTAR stores offers expert detailing services that will return your vehicle to like-new condition. From a thorough interior cleaning to repairing torn upholstery and replacing worn floor mats, to an exterior update that removes minor scratches and restores the factory finish, our auto body repair experts are ready to help.
Just like a good doctor works to prevent illness, a CARSTAR technician is concerned about preventing your car’s deterioration and the effects of aging. Keeping a car in like-new condition might cost a few dollars now, but it can pay off when it’s time to sell it or return it from a lease.
Whenever you need auto body repair, CARSTAR Chatham and CARSTAR Tilbury are here to help, just call us toll-free at 1-877-682-0008. We offer helpful assistance 24 hours a day, seven days a week, and will walk you through every step of the process. We can also call your insurance company, have your vehicle towed for repairs and contact a friend or family member for you.